Changing DNS Settings at 1&1 Hosting

Created at:

Here are the links at 1&1 hosting that explain how to:

Setup an A Record

Change your CNAME

Was this article helpful?
4 out of 4 found this helpful
Have more questions? Submit a request


  • Avatar
    Darrall Alexander

    Links now dead

  • Avatar
    david s

    1&1 updated their service... You can no longer change A-records and C-name. You need to edit your service so we use your name servers instead.

  • Avatar
    Marc Gaffan

    Links have been updated to 1&1 support forums with the correct instructions

  • Avatar
    david s

    The problem isn't the links. 1 & 1 doesn't allow you a custom C-name and custom A-record at the same time, I've already called them twice about it.

  • Avatar
    Andreina Mendez

    True, you have to choose either CNAME or DNS

  • Avatar
    Nathan Follmer

    So I changed my A-Record (cannot add one under 1and1 - It shows in Incapsula that it has been changed, but obviously the CNAME isn't... It say's PENDING DNS CHANGE at the top in red, but I can reach my site through the Incapsula IP address and CNAME, how can I tell if it is actually working?

  • Avatar

    If you're trying to use both Incapsula and 1&1, it isn't working Nate.  You're going to have to move you're site away from 1&1.  They just don't allow you to do both a c-name and an a-record change.  They told me it's just not possible and were unwilling to discuss the issue further.

  • Avatar

    We went to DomainFactory, because 1&1 and many other german-based hoster does not allow to add a second A-Record neither to change the CNAME entry. 

Powered by Zendesk