I don’t recognize any of the contact emails in the SSL setup process

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Adding SSL support for your website involves verifying that you are the owner of the domain.
In order to use email validation on [subdomain.]example.com, select an email address from a shortlist of acceptable options.
An email will be sent to that address, containing a unique validation code.
The email should be received by someone in control of the domain, where they can follow a link provided in the email and enter the validation code, thus providing domain control.

This method is ideal for customers who have access to email for their domain registered contacts or can receive email at a set of predefined domain mailboxes such as, admin@example.com and hostmaster@example.com.

The list of acceptable email addresses for any given domain is:

admin@
administrator@
hostmaster@
postmaster@
webmaster@
Any other email address that appears on the domain's WHOIS record (domain's registered contacts).

 

Here is an example of the possible email addresses for Wildcard SSL Certificate (request: *.microsoft.com & microsoft.com ) on domain www.microsoft.com:

domains@microsoft.com - appears in the domain's WHOIS record.
admin@microsoft.com
administrator@microsoft.com
hostmaster@microsoft.com
postmaster@microsoft.com
webmaster@microsoft.com
administrator@www.microsoft.com
hostmaster@www.microsoft.com
postmaster@www.microsoft.com
webmaster@www.microsoft.com

In some cases, the email addresses in the list provided to you may not be active or may not be monitored by you. In that case, you will need to associate a new email address with your domain in order to continue the setup process.

Associating a new email address with your domain is done through your domain registrar and you should contact your domain registrar support team. If you encounter any problems in this process please open a ticket with our support team and we will do our best to assist.

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Comments

  • Avatar
    eyajuda

    Thanks for figuring out why.

    But none of the email is identified at our registrar, if you recall m.vuvaa.com is really a subdomain and not physically available with our registrar, only www.vuvaa.com is available and the email associated with it like we did previously and this is turbo@accessng.com....am surprised your panel didn't pick it the this time...so what shall we do?

  • Avatar
    eyajuda

    You might not worry as I have instructed that admin@vuvaa.com be created, as this will lay the case to rest.

    Thanks

    Elijah k. Olanrewaju

  • Avatar
    Shannon

    A registrar will carry three unique contacts for a domain. Which one will the service retrieve for this dropdown? Thanks

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