Changing origin server /hosting provider

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If you are switching to a new server within the current hosting provider or with a new provider, all that is required to do at Cloud WAF is to change the site IP address.

That is done accordingly:

Go to the MY Console

1. Go to Site>>Settings>>Origin Servers tab:


2. Edit /Remove the old server IP and enter the new server IP:

3. Save


Important notes:

  • There is no need to make any changes to the Cloud WAF DNS records.
    The change is propagated to the various proxies and becomes active within a few minutes.
  • Make sure to restrict direct access on the new origin servers and whitelist the Cloud WAF IP ranges only.
    An updated list of Cloud WAF IP ranges and additional information can be found in this article.

For additional information: Link

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  • Avatar
    Sam Hopper

    This support question is out of date. There is no SITE IP's setting under the general tab..!

  • Avatar
    Yair Uziel

    @SamW - thank you for pointing our attention, the article is now updated to reflect the current interaction.

  • Avatar
    Ross Cockburn

    Is this change instantaneous? If not, how long before it takes effect?

  • Avatar

    We'd also love to understand this. Can you please answer Jord's question?

  • Avatar
    Yair Uziel

    Yes, it would be sent to the system once you press Save, and propagated to the various proxies within minutes.

  • Avatar

    How long does the change ip address and refresh the site Incapsula to resolve the new ip?

  • Avatar
    Yair Uziel

    @edatel - please review the information at the end of the article.

  • Avatar
    Peter Daplyn

    a more precise answer than "in a few minutes" would be nice.
    or some way of viewing progress.

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